Everyday, the BlogBurst team receives numerous different questions on blog set-up, feeds, avatars, etc. We are going to post our answers to the most popular questions or issues you’ve faced on a consistent basis. Here is a start!
Problem/Question: I can’t login, but I am using the right email address. Why?
You are probably dealing with a case sensitivity issue. If you signed up using this
example@MyBlogBurstEmail.com
But, try logging in without caps
example@myblogburstemail.com
it won’t allow you to login. Your email address must be exactly the same as when you created your BlogBurst account, caps included if need be.
Problem/Question: I don’t understand how to upload an image.
1) Save the .jpg or .gif picture (that you want to use for your blog) onto your desktop in Windows, so that we’ll know where it is for a later step.
2) Log into your Blogburst account and click on “workbench” at the top right corner of the screen.
3) When you login you’ll see your blog listed under “Summary.” Click “Edit Blog Profile” for the blog in question. You’ll be taken to the “Edit Blog” page.
4) On the “Edit Blog” page you will see a “Blog Image” section, with a “Browse” button beside it. Click the Browse button.
5) You should be taken to a File Upload pop-up window that has an icon for “Desktop” somewhere, probably in a column on the left hand side. Click the “Desktop” icon.
6) You should now be able to see everything on your desktop, including the picture you want to use. (if not, make sure “files of type” says “all files.”) Click on the name of the image you want to use, then click “Open” in the lower right.
7) You should be returned to the “Edit Blog” page. Scroll down the page and click “Save.” You should be taken back to the “Blog Profile” page.
If you don’t see the image you selected beside your blog, hit the F5 button on the top row of your keyboard to refresh the page, and it should show up.
Hi Again,
I have some questions, and this seems as good a place as any . . . On the reports and publishers page I notice “Headline Views,” which I assume means the number of people who visited the page where blog burst featured the given posts headlines. Next it gives “Post Views” which is a much lower number and I assume that means the number of people who clicked over to read the post on blogbursts pages on the given web site(s). Last it gives a number for “Visitors” which in most cases as I read my reports is somewhere in between the Headline Views and the Post Views. Would I be wrong to assume that visitors were the number of people that clicked over to read the post directly on my blog site?
You know Harvest I was wondering the same thing also. Now that there is a feature for click throughs - is click through when the visitor links through to my site?
I get the Headline Views and I even think I get the Post Views, but the Visitors number and the Click Through #s confuse me. Esepecially considering the site I’m on.
The first page as an aggregator of all headlines from various topics. So I get that as my headline views. From there the visitor can either click on the headline and go to the view of my post in a specially designed blogburst format on the publisher’s site. Or the Visitor visits the entire topic and then sees the headline along with a few of the first words of text. Then the visitor can visit the page post as it appears on the publisher’s site and at the end choose to visit the permalink which takes them to my site.
So initial landing page = “Headline View”
Secondary landing page = “Post View”
Visit to post on publisher’s site = “Visitor”
Click on permalink to visit my blog = “Click Through”
This is what I’m assuming is correct until I am told otherwise.
I think you must be right Lynne, and since no one else is informing us otherwise - I will go with your explanation . . .
Hi Harvest & Lynne, sorry this thread slipped through the net without a response. The unique visitors stat applies to unique individuals who saw one of your posts or headlines on a publisher site. Of course, if visitor X saw a headline and clicked on it to read a post (and clicked through to your site for that matter), it would count as one unique visitor.
The click through stat refers to the number of times someone reads a post on a publisher site and clicks through to your blog (ie, a referral to your site).
The key areas we are focusing on right now is getting more readers to see BlogBurst headline widgets on publisher sites (more prominent placement, etc) to drive clicks to read blog posts and also to make the blog posts on publisher sites more compelling to drive clicks/referrals back to blogs (”visit this blog” call outs, etc). The goal is to drive up these click through rates at the same time we are expanding our publisher base and the breadth of topics any publisher covers using BlogBurst. This one-two punch should net more blog pickups on publisher sites and drive more exposure and traffic.