Archive for August 25th, 2006

I make it go! Verification and Image FAQ’s

Hi kids!

I’m J. Dock Myrick and among the many hats I wear here at Blogburst is the shiny Editorial Tech Specialist hat. I am the go-to guy, to make it go, when it doesn’t want to go! Think of me as a slightly myopic MacGyver with administrative privileges, and you’re pretty close.

I get a lot of questions during the course of the week, and I thought I’d share a few of the most common questions with you, along with the answers. Check it out!

Q: How do I add my pictures? I don’t understand how to upload an image.

1) Save the .jpg or .gif picture (that you want to use for your blog) onto your desktop in Windows, so that we’ll know where it is for a later step.
2) Log into your Blogburst account by going to http://www.blogburst.com/ and clicking on “workbench” at the top right corner of the screen.
3) When you login you’ll see your blog listed under “Summary.” Click “Edit Blog Profile” for the blog in question. You’ll be taken to the “Edit Blog” page.
4) On the “Edit Blog” page you will see a “Blog Image” section, with a “Browse” button beside it. Click the Browse button.
5) You should be taken to a File Upload pop-up window that has an icon for “Desktop” somewhere, probably in a column on the left hand side. Click the “Desktop” icon.
6) You should now be able to see everything on your desktop, including the picture you want to use. (if not, make sure “files of type” says “all files.”) Click on the name of the image you want to use, then click “Open” in the lower right.
7) You should be returned to the “Edit Blog” page. Scroll down the page and click “Save.” You should be taken back to the “Blog Profile” page.
8) If you don’t see the image you selected beside your blog, hit the F5 button on the top row of your keyboard to refresh the page, and it should show up.

Q: Why isn’t my blog/user image updating? I submitted it but I don’t see it.

It doesn’t appear instantaneously, since your browser is caching the page. Hit F5 on your keyboard and you should see the updated image.

Q: I put the verification script in the sidebar/header/main page but it says I’m not verified. Why?

There are lots of potential problems with this approach. Put the code in a blog entry instead, and if that doesn’t work, let us know.
I hope that helps some of you out there in Blogburst land, and if you have others, feel free to write to blogburst-support@pluck.com and I’ll do my best to make it go for you!

- J. Dock Myrick II, Editorial Tech Specialist